ShhBet Privacy Policy – How We Protect Your Data

1. Introduction

ShhBet (accessible at shhbet.vip) is an online entertainment platform providing sports betting, live casino, slots and related gaming services to players in Pakistan. This Privacy Policy describes how ShhBet collects, uses, stores and protects the personal data of players who register and use the platform.

This policy applies to all data collected through the ShhBet website, including during registration, account use, deposits, withdrawals and any communication with our support team. We are committed to handling your personal data with care and transparency.

Pakistani players trust ShhBet with their personal information and PKR payment details. We take that responsibility seriously. This policy is written in plain language so you know exactly what happens with your data — no vague corporate language, just clear explanations of what we collect and why.

2. Data We Collect

ShhBet collects personal data in two ways: information you provide directly when using the platform, and data collected automatically through your use of the site.

2.1 Data You Provide

• Registration data: Your full name, date of birth, mobile number and chosen account password when you create a ShhBet account
• Verification data: Identity documents (such as a CNIC copy) requested when verifying your account before processing withdrawals
• Payment data: Mobile wallet identifiers, bank account references and transaction amounts related to PKR deposits and withdrawals via JazzCash, Easypaisa, Raast or bank transfer
• Support communications: Messages, queries and attachments you send to the ShhBet support team

2.2 Data Collected Automatically

• Device and browser data: IP address, browser type, operating system and screen resolution
• Usage data: Pages visited, games played, bets placed, session duration and feature interactions on the ShhBet platform
• Cookie data: Session identifiers, preference settings and analytics data as described in Section 8

2.3 Data We Do Not Collect

ShhBet does not collect your JazzCash PIN, Easypaisa password or full bank card details. Authentication for mobile wallet payments happens through the payment provider's own system — we receive only a payment confirmation reference, not your credentials.

3. How We Use Your Data

ShhBet uses the personal data collected strictly for the purposes listed below. We do not use your data for any purpose that has not been disclosed in this Privacy Policy.

• Account operation: To create and maintain your ShhBet account, process PKR deposits and withdrawals, and manage your betting and casino activity
• Identity verification: To confirm you are aged 18 or above and to verify your identity before processing withdrawals, as required for platform security
• Security and fraud prevention: To detect and prevent unauthorised account access, multi-accounting, bonus abuse and any other fraudulent activity on the platform
• Platform improvement: To analyse how Pakistani players use ShhBet — which sports markets, casino games and features are most popular — so we can improve the platform experience
• Customer support: To respond to queries, resolve account issues and process responsible gaming requests you submit to our support team
• Responsible gaming: To monitor betting and gaming activity for signs of problematic behaviour and to apply account limits or cooling-off periods where requested or required
• Legal compliance: To maintain records as required and to cooperate with lawful requests from relevant authorities where legally obligated

ShhBet does not use your personal data for unsolicited marketing to third parties, and we do not build advertising profiles based on your platform activity for sale to external companies.

4. Payment Data and PKR Transactions

All financial transactions on ShhBet are conducted in Pakistani Rupees (PKR). When you deposit or withdraw funds using JazzCash, Easypaisa, Raast or bank transfer, the following data is involved:

4.1 What ShhBet Records

• The payment method used (e.g. JazzCash, Easypaisa)
• The PKR amount deposited or withdrawn
• The transaction reference number provided by the payment provider
• The date and time of the transaction
• Your registered mobile number associated with the payment account

4.2 What ShhBet Does Not Store

ShhBet does not store your JazzCash or Easypaisa PIN, your mobile banking password, full bank account numbers or any sensitive payment credentials. These are handled exclusively by the respective payment providers and never transmitted to or stored on ShhBet servers.

4.3 Third-Party Payment Processors

When you initiate a PKR deposit or withdrawal, you interact with the payment provider's own interface. JazzCash, Easypaisa, Raast and bank transfer providers operate under their own privacy policies and security standards. ShhBet is not responsible for how these providers handle data within their own systems. We recommend reviewing the privacy policies of your chosen payment provider.

4.4 Transaction Records

ShhBet retains PKR transaction records for as long as your account remains active and for a reasonable period thereafter, in order to resolve any disputes relating to deposits or withdrawals and to maintain accurate account histories.

5. Data Sharing

ShhBet does not sell your personal data. We share data only in the limited circumstances described below, and only to the extent necessary for each purpose.

5.1 Service Providers

ShhBet works with a small number of trusted third-party service providers who assist in operating the platform — including payment processing partners, identity verification services and platform hosting providers. These providers access only the data required to perform their specific function, and are contractually bound to handle that data securely and not use it for any other purpose.

5.2 Legal Requirements

ShhBet may disclose personal data if required to do so by a lawful order, court direction or other binding legal process. In such cases, we will disclose only the minimum data required to comply with the legal obligation.

5.3 Fraud Prevention

Where ShhBet identifies a credible risk of fraud, money laundering or other serious misconduct, we may share relevant account data with appropriate parties to investigate or prevent such activity. This is done only where there is a genuine and specific reason, not as a routine practice.

5.4 No Marketing Data Sales

ShhBet does not share, sell, rent or exchange your personal data with advertisers, data brokers or any third party for commercial marketing purposes. Your data is not used to build profiles for external advertising networks.

6. Data Retention

ShhBet retains your personal data for as long as your account is active. If you close your ShhBet account, your personal data is retained for a further reasonable period to:

• Resolve any outstanding account disputes or withdrawal requests
• Maintain records of PKR transactions for account reconciliation
• Comply with any applicable record-keeping obligations
• Prevent re-registration by players who were previously excluded or banned for breach of Terms

Once the retention period for closed accounts expires and there are no outstanding legal or dispute obligations, ShhBet will delete or anonymise your personal data. Anonymised data may be retained for aggregated analytics purposes but will no longer be associated with your identity.

If you wish to know how long ShhBet will retain your specific data, or to request deletion, contact the ShhBet support team directly.

7. Security Measures

ShhBet takes the security of your personal data and PKR transaction records seriously. The platform uses a combination of technical and organisational measures to protect your data from unauthorised access, disclosure or loss.

7.1 Technical Measures

• Encryption in transit: All data transmitted between your browser and ShhBet servers is encrypted using HTTPS/TLS
• Encrypted storage: Sensitive account data stored on ShhBet servers is encrypted at rest
• Access controls: Access to personal data is restricted to authorised ShhBet personnel who require it to perform their role
• Fraud monitoring: Automated systems monitor accounts for unusual login patterns, multiple account attempts and suspicious transaction activity

7.2 Your Responsibility

While ShhBet takes strong measures to protect your data on our side, account security is a shared responsibility. You are responsible for keeping your ShhBet password private, not sharing your login details with anyone and logging out of your account when using a shared or public device. ShhBet will not be liable for data breaches resulting from a player's failure to maintain their own account security.

7.3 Security Incidents

In the unlikely event of a security incident that affects your personal data, ShhBet will take prompt steps to contain the incident and will notify affected players as appropriate.

8. Cookies

ShhBet uses cookies — small text files stored on your device by your browser — to make the platform work correctly and to improve your experience as a Pakistani player on the site.

8.1 Types of Cookies We Use

• Essential cookies: Required for the platform to function. These keep you logged in during a session, maintain your betting slip and remember your language preferences. Without these cookies, ShhBet cannot operate correctly.
• Analytics cookies: Used to understand how players navigate the ShhBet platform — which pages and games are most visited, how long sessions last and where players encounter issues. This data is aggregated and not linked to your individual identity.
• Preference cookies: Remember settings you have chosen, such as your preferred deposit method or display preferences.

8.2 Managing Cookies

You can manage or disable cookies through your browser settings at any time. Note that disabling essential cookies will affect your ability to use the ShhBet platform — you may not be able to stay logged in or use certain features. Analytics and preference cookies can be disabled without affecting core platform functionality.

ShhBet does not use cookies to track your activity on unrelated third-party websites or to serve targeted advertising on other platforms.

9. Your Rights

As a ShhBet account holder, you have the following rights with respect to your personal data:

• Right to access: You can request a copy of the personal data ShhBet holds about you at any time by contacting support.
• Right to correction: If any of your personal data is inaccurate — for example, a misspelled name or incorrect date of birth — you can request that it be corrected. Some corrections may require identity verification.
• Right to deletion: You can request that ShhBet delete your personal data. Where legally permitted and no outstanding account obligations exist, ShhBet will action this request within a reasonable timeframe.
• Right to restrict processing: You can ask ShhBet to limit how your data is used in certain circumstances, for example if you dispute the accuracy of data we hold.
• Right to withdraw consent: Where ShhBet processes data based on your consent (for example, optional analytics), you can withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact the ShhBet support team. We will respond to data requests within a reasonable period. Identity verification may be required before we can action certain requests to protect your account from unauthorised third-party data requests.

10. Minors

ShhBet is strictly for players aged 18 and above. We do not knowingly collect personal data from individuals under 18. If ShhBet becomes aware that a player is under 18, the account will be suspended immediately, all balances frozen and any collected data reviewed in accordance with our age verification procedures.

If you are a parent or guardian and believe a minor has registered a ShhBet account, please contact our support team immediately so the account can be reviewed and closed.

ShhBet encourages responsible gaming for all adult players. Visit the Responsible Gaming page for guidance on managing your platform use, setting limits and taking breaks.

11. Changes to This Policy

ShhBet may update this Privacy Policy from time to time to reflect changes in how we operate the platform, improvements in security practices or changes in applicable requirements. When we make changes, the updated policy will be published on this page with a revised "last updated" date.

For significant changes that materially affect how we handle your personal data, ShhBet will notify registered players via their mobile number or through a notification on the platform. Continued use of ShhBet after an updated Privacy Policy has been published constitutes your acceptance of the updated terms.

We recommend checking this page periodically, particularly before making a new deposit or updating your account details.

12. Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, please get in touch with the ShhBet support team.